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If you have any questions or need support, please contact support@wordibly.com
No, there are no minimum or maximum limits. Shorter files process quicker compared to longer ones. If speed is a priority, consider breaking up lengthy files. Rest assured, we also handle longer audio files.
We provide transcription services for a wide range of languages. Please get in touch with a Customer Success Manager to inquire about pricing and turnaround.
Absolutely! Please feel free to reach out to a Customer Success Manager to discuss volume discounts.
The estimated turnaround time is provided when we calculate the cost for your project. You can rely on us to deliver your files on schedule, ensuring you receive your transcripts as expected.
Yes! We provide professional-grade transcription services with triple-check quality assurance, designed to tackle challenging audio, group discussions, various accents, and background noise.
While we strive for perfection, we understand that things happen. If you are not satisfied, please reach out to our Customer Success Managers for further assistance.
While we strive for perfection, we understand that things happen. If you are not satisfied, please reach out to our Customer Success Managers for further assistance.
We recognize that there can be a variety of reasons for needing transcription services for different types of content. We welcome all content without restrictions.
To submit a transcription request, first make an account on Wordibly’s Word Portal. Once you create an account, click on “Place New Order”. To create a new account, click Login at the top of this page.
Turnaround times vary based on several factors, including the audio’s length, it’s content, the presence of strong accents, and any additional features you may request. Our turnaround times can range from as little as 4 hours to 48 hours.
We offer the flexibility of payment through PayPal and various major credit cards.
Wordibly’s self-service clients can customize their transcription using our editor. For our business customers with high demands, a Customer Success Manager can discuss various format options and work with you to deliver transcripts in the style, font, format, and file type that best suits your requirements.
Our file management system is password protected, uses machine learning to automatically classify and protect sensitive data, and automatically encrypts objects before storing them.
The Wordibly team has signed confidentiality agreements with all our employees and transcribers. We have a Non-Disclosure Agreement we can sign with you, or if you have your own, we are happy to sign yours!